Your privacy,
plainly explained.
BigMoves Pty Ltd (“BigMoves AI”, “we”, “us”, “our”) respects your privacy. This policy explains what personal information this website collects, why, and how it’s handled, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Who we are
BigMoves Pty Ltd is an Australian company based in Queensland, operating this website and the services described on it. This policy is governed by the laws of Queensland, Australia.
What we collect
We collect personal information you give us directly through the enquiry forms on this site, and, if you accept cookies, information about how you use the site through Google Analytics and the Meta Pixel.
Why we collect it
We use your information to assess and respond to your enquiry, scope and deliver the services you request, process payment for the Start with AI service, and communicate with you about your enquiry or engagement. With your consent, we use analytics and pixel data to understand how the site is used, improve it, and measure and target our advertising. Applying doesn’t subscribe you to any newsletter, and we don’t use your application details for unrelated marketing.
Who we share it with
We share personal information with Stripe, Inc. only to process payment for the Start with AI service. If you accept cookies, Google LLC and Meta Platforms, Inc. receive the analytics and pixel data described above and handle it under their own privacy policies. Application details may also be processed by our hosting, database, and email delivery providers to save your enquiry and notify Mitch. Stripe, Google and Meta may store and process information outside Australia, including in the United States. We do not sell or rent your personal information.
How we protect it
We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, and retain it only for as long as reasonably necessary to respond to you and deliver any agreed service.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you by emailing hello@bigmoves.ai. We’ll respond within a reasonable time. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy as our services change. The current version is always available at this page.
Last updated November 2026.